PRIVACY POLICY

PRIVACY POLICY

Vibha Ecopac Pvt Ltd recognises the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Privacy Policy sets out how Vibha Ecopac Pvt Ltd uses and protects any information that you give Vibha Ecopac Pvt Ltd when you use this www.vibhaecopac.com or the Vibha Ecopac Pvt Ltd mobile application or any other digital medium and other offline sources of our Company. Vibha Ecopac Pvt Ltd is committed to ensure that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this Privacy Policy as it describes how we treat user information

we collect from you, the policies and procedures on the collection, use, disclosure and protection of your information when you use our Vibha Ecopac Pvt Ltd Platform.

This Privacy Policy applies to current and former visitors to our Vibha Ecopac Pvt Ltd Platform and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy. Vibha Ecopac Pvt Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

www.vibhaecopac.com is a property of Vibha Ecopac Pvt Ltd, Private Limited, established under laws of India, having its registered office at Private Limited, Telangana – 500095.

DEFINITIONS:

The terms “Vibha Ecopac“, “Company”, “we”, “us” and “our” refer to the Vibha Ecopac Pvt Ltd.

The term “Vibha Ecopac Pvt Ltd Platform” refers to www.vibhaecopac.com or the Vibha Ecopac Pvt Ltd mobile application or any other digital medium and other

offline sources.

The terms “you” and “your” refer to the user of the www.vibhaecopac.com.

The term “Group” means, with respect to any person, any entity that is controlled by such person, or any entity that controls such person, or any entity that is under common control with such person, whether directly or indirectly, or, in the case of a natural person, any Relative (as such term is defined in the Companies Act, 1956 and Companies Act, 2013 to the extent applicable) of such person.

Please read this Policy before using the Vibha Ecopac Pvt Ltd Platform or submitting any personal information to Vibha Ecopac Pvt Ltd. This Policy is a part of and incorporated within, and is to be read along with, the Terms of Use www.vibhaecopac.com/terms-conditions

INFORMATION WE COLLECT FROM YOU:

Contact information: We might collect your Name, Email, Phone.

Usage and Preference Information:

We collect information as to how you interact with our Services, preferences expressed, and settings chosen. Vibha Ecopac Pvt Ltd Platform includes the Vibha Ecopac Pvt Ltd advertising services (“Ad Services”), which may collect user activity and browsing history within the Vibha Ecopac Pvt Ltd Platform and across third-party sites and online services, including those sites and services that include our ad pixels (“Pixels”), widgets, plug-ins, buttons, or related services or through the use of cookies. Our Ad Services collect browsing information including, without limitation, your Internet protocol (IP) address and location, your login information, browser type and version, date and time stamp, user agent, Vibha Ecopac Pvt Ltd cookie ID (if applicable), time zone setting, browser plug-in types and versions, operating system and platform, and other information about user activities on the Vibha Ecopac Pvt Ltd Platform, as well as on third party sites and services that have embedded our Pixels, widgets, plug-ins, buttons, or related services.

USE OF YOUR PERSONAL INFORMATION:

We use information to contact you:

We might use the information you provide to contact you for other promotional purposes.

We use information to abide by the contracts:

We might use the information you provide to carry out our obligations arising from any contracts entered into between you and us and to provide you with the relevant information and services.

We use information for marketing purposes:

We might send you information about special promotions or offers. We might also tell you about new features or products or enrol you in our newsletter. These might be our own offers or products, or third-party offers or products we think you might find interesting. We may use the information to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you.

We use information to send you transactional communications:

We might send you emails or SMS about your account

We use information as otherwise permitted by law:

We may combine the information that we receive from third parties with the information you give to us and information we collect about you for the purposes set out above. Further, we may anonymize and/or de-identify information collected from you through the Services or via other means, including via the use of third-party web analytic tools. As a result, our use and disclosure of aggregated and/or de-identified information is not restricted by this Policy, and it may be used and disclosed to others without limitation.

We analyse the log files of our Vibha Ecopac Pvt Ltd Platform that may contain Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring, app crashes, page viewed and exit websites and applications, operating system, date/time stamp, and clickstream data. This helps us to administer the website, to learn about user behaviour on the site, to improve our product and services, and to gather demographic information about our user base as a whole.

SHARING/DISCLOSURE/DISTRIBUTION OF YOUR INFORMATION WITH THIRD-PARTIES:

We will share information with third parties who perform services on our behalf:

We may share your information with our vendors, consultants, marketing partners, research firms and other service providers or business partners, to support our business. For example, your information may be shared with outside vendors to send you emails and messages or push notifications to your devices in relation to our Services, to help us analyse and improve the use of our Services. We may also use vendors for other projects, such as conducting surveys or organizing sweepstakes for us. Some vendors may be located outside of India.

We will share information with Advertisers and advertising networks:

We may work with third parties such as network advertisers to serve advertisements on the Vibha Ecopac Pvt Ltd Platform and on third-party websites or other media

(e.g., social networking platforms). These third parties may use cookies, JavaScript, web beacons (including clear GIFs), Flash LSOs and other tracking technologies to measure the effectiveness of their ads and to personalize advertising content to you.

While you cannot opt out of advertising on the Vibha Ecopac Pvt Ltd Platform, you may opt out of much interest based advertising on third party sites and through third party ad networks (including DoubleClick Ad Exchange, Facebook Audience Network and Google AdSense). Opting out means that you will no longer receive personalized ads by third parties ad networks from which you have opted out, which is based on your browsing information across multiple sites and online services. If you delete cookies or change devices, your ‘opt out’ may no longer be effective to fulfil the purpose for which you provide it.

We will share information with our business partners:

This includes a third party who provide us various services. Our partners use the information we give them as described in their privacy policies. While you place a request to order through the Vibha Ecopac Pvt Ltd Platform, your information is provided to us and to the vendors with whom you may choose to order. In order to facilitate your online order processing, we provide your information to that vendors in a similar manner as if you had made a goods/products/food order directly with the

vendors. If you provide a mobile phone number, Vibha Ecopac Pvt Ltd may send you text messages regarding the orders delivery status.

We may share information if we think we have to in order to comply with the law or to protect ourselves:

We may also share it if a government agency or investigatory body or other companies assisting us, requests when we are: Obligated under the applicable laws or in good faith to respond to court orders and processes; or Detecting and preventing against actual or potential occurrence of identity theft, fraud, abuse of Services and other illegal acts; Responding to claims that an advertisement, posting or other content violates the intellectual property rights of a third party; Under a duty to disclose or share your personal data in order to enforce our Terms of Use and other agreements, policies or to protect the rights, property, or safety of the Company, our customers, or others, or in the event of a claim or dispute relating to your use of our Services. This includes exchanging information with other companies and organisations for the purposes of fraud detection and credit risk reduction.

 We may share information for Internal Use or may share it with any successor to all or part of our business:

 For example, if part of our business is sold we may give our customer list as part of that transaction. We may also share your information with any present or future member of our “Group” (as defined above) or affiliates for our internal business purposes

We may share your information for reasons not described in this policy:

 We may share your information other than as described in this Policy if we notify you and you consent to the sharing. We will tell you before we do this.

YOUR CONSENT:

By using the Vibha Ecopac Pvt Ltd Platform and the Services provided therein, you agree and consent to the collection, transfer, use, storage, disclosure and sharing of

your information as described and collected by us in accordance with this Policy. If you do not agree with the Policy, please do not use or access the Vibha Ecopac Pvt

Ltd Platform.

COOKIES:

Our Vibha Ecopac Pvt Ltd Platform and third parties with whom we partner, may use cookies, pixel tags, web beacons, mobile device IDs, “flash cookies” and similar files or technologies to collect and store information with respect to your use of the Services and third-party websites. Cookies are small files that are stored on your browser or device by websites, apps, online media and advertisements. We use cookies and similar technologies for purposes such as:

Authenticating users;

Remembering user preferences and settings;

Determining the popularity of content;

Delivering and measuring the effectiveness of advertising campaigns;

Analysing site traffic and trends, and generally understanding the online behaviours and interests of people who interact with our services.

A pixel tag (also called a web beacon or clear GIF) is a tiny graphic with a unique identifier, embedded invisibly on a webpage (or an online ad or email), and is used to count or track things like activity on a webpage or ad impressions or clicks, as well as to access cookies stored on users’ computers. We use pixel tags to measure the popularity of our various pages, features and services. We also may include web beacons in e-mail messages or newsletters to determine whether the message has been opened and for other analytics.

To modify your cookie settings, please visit your browser’s settings. By using our Services with your browser settings to accept cookies, you are consenting to our use of cookies in the manner described in this section. We may also allow third parties to provide audience measurement and analytics services for us, to serve advertisements on our behalf across the Internet, and to track and report on the performance of those advertisements. These entities may use cookies, web beacons, SDKs and other technologies to identify your device when you visit the Vibha Ecopac Pvt Ltd Platform and use our Services, as well as when you visit other online sites and services.

Please see our Cookie Policy here for more information regarding the use of cookies and other technologies described in this section, including regarding your choices

relating to such technologies.

DATA SECURITY PRECAUTIONS:

We have in place appropriate technical and security measures to secure the information collected by us. We use vault and tokenization services from third party service providers to protect the sensitive personal information provided by you. The third-party service providers with respect to our vault and tokenization services and our payment gateway and payment processing are compliant with the payment card industry standard (generally referred to as PCI compliant service providers). You are advised not to send your full credit/debit card details through unencrypted electronic platforms. Where we have given you (or where you have chosen) a username and password which enables you to access certain parts of the Vibha Ecopac Pvt Ltd Platform, you are responsible for keeping these details confidential. We ask you not to share your password with anyone.

Please be aware that the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted through the Vibha Ecopac

Pvt Ltd Platform. Once we have received your information, we will use strict physical, electronic, and procedural safeguards to try to prevent unauthorised access.

Email OPT-OUT:

 You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please email (info@vibhaecopac.com). It may take about 7 days to process your request.

THIRD PARTY SITES:

The Vibha Ecopac Pvt Ltd Platform may contain links to other websites. If you click on one of the links to third party websites, you may be taken to websites we do not control. Any personal information about you collected whilst visiting such websites is not governed by this Policy. Vibha Ecopac Pvt Ltd shall not be responsible for and has no control over the practices and content of any website accessed using the links contained on the Vibha Ecopac Pvt Ltd Platform.

Read the privacy policy of other websites carefully as this policy does not apply to the privacy practices of those websites. We are not responsible for these third party sites. This Policy shall also not apply to any information you may disclose to any of our service providers/service personnel which we do not require you to disclose to us or any of our service providers under this Policy.

JURISDICTION:

If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website’s terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.

Changes to this privacy policy

 Vibha Ecopac Pvt Ltd reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.

This privacy policy was last reviewed and updated in June 2022.